Chronic absenteeism is a problem that warrants intentional problem-solving and we created a tool to help guide this process. This is an evidence-based process that facilitates a solution-oriented approach rather than getting stuck admiring the problem by focusing on factors that go beyond educators’ control.

When done right, problem-solving focuses on getting at the root cause that explains why the problem exists, which leads to more precise and likely effective solutions. Problem-solving typically has 4-steps that guide educators through a coordinated, cycle process to address an identified problem like chronic absenteeism.